Online Service History and Why it is Important
A vehicle’s service history is crucial for both buyers and sellers. For buyers, it provides proof of proper maintenance, potentially increasing the vehicle’s value and resale price, and for sellers, it demonstrates due diligence in vehicle care.
Online, or digital service records are particularly valuable because they are tamper- proof and easily accessible, offering transparency and convenience. Online Service History (OSH) became fully operational in July 2013, therefore vehicles built prior may not have the feature available, however for those that do, it is invaluable as proof of service work undertaken by approved service centres and independent Land Rover Garages.
Importance for Buyers :
Verifies Maintenance and Buyer Confidence:
A full digital service record (DSR) shows that the vehicle has been regularly maintained according to the manufacturer’s schedule, reassuring buyers that the vehicle is in good working order and reducing concerns about potential issues or mileage tampering.
Increases Resale Value: A complete service history can significantly increase a vehicle’s resale value potentially by 10-20%, while a missing history can decrease it by up to 40%!
Validates Warranty: Many manufacturer warranties require an up-to-date service warranty to remain valid.
Assesses Overall Condition: A history of regular servicing, especially if completed by a reputable garage, indicates that the vehicle has been well-maintained and cared for, which can be a strong indicator of its overall condition.
Example of an online service history
Importance for Sellers:
Higher Resale Value:
A comprehensive service history demonstrates to potential buyers that the vehicle has been regularly looked after and cared for, increasing its value when you decide to sell.
Avoids Scrutiny: A full digital history can help avoid potential buyers scrutinizing the vehicle’s condition and questioning maintenance practices.
Advantages of Digital Service Records:
Simplified Repairs: When troubleshooting or authorizing warranty repairs, readily available service records can significantly streamline the process for both you and the garage.
Transparency and Security:
Digital records are difficult to tamper with, providing a transparent and secure way to track a vehicle’s history.
Accessibility: Digital records are easily accessible online, making it convenient for both buyers and sellers to verify the vehicle’s service history.
Manufacturer Compliance:
Many manufacturers are moving towards digital service records, making it essential for owners to adopt this method.
In essence, an online service history is a modern and advantageous approach to managing your vehicle’s records. It provides secure and accessible information, protects your vehicle’s value, safeguards your warranty and promotes a more transparent and confident vehicle ownership experience.